Personal data of the customer are required by Pfanner for the processing of the order and used for it. Pfanner would like to continuously support customers with the help of the data provided to Pfanner and inform them about the latest offers. If the customer does not wish ongoing customer service, it is of course free to object to this in whole or in part by telephone (Tel. No.: +43 (0) 59 50 50 - 200) or by e-mail (info@pfanner-austria.at). Pfanner provides customers with information about all stored data free of charge. Upon request, these will be corrected, blocked or deleted. Pfanner will not pass on customer data to third parties unless this is necessary for the fulfilment of the contract. In any case, these companies are obliged by Pfanner to protect data protection and to ensure that data is not misused.

The Internet server and database used by Pfanner meet modern security requirements. In accordance with the current technical possibilities, the best possible protection of the data exists. Pfanner points out, however, that complete protection of data against misuse and loss cannot be guaranteed. The data provided by the customer is protected against unauthorized access by an encryption method before any transmission. The data is automatically encrypted and transmitted in encrypted form (SSL method used). Pfanner shall provide the customer with the security certificate and information for checking the encryption of the data (e-mail info@pfanner-austria.at) at any time and free of charge.

The operation of the online store uses identifiers called cookies. They organize and support online shopping. Cookies are also used to store data on the customer's computer, which simplifies shopping on subsequent visits to the online shop. Cookies can be manually removed by the customer at any time.